ReminderPro™
ReminderPro™ by Inphonite works together with elligence to make routine calls for you. Personal and interactive, ReminderPro handles important communications such as appointment and recall reminders, health alerts, product safety recalls, pre- and post-operative instructions, birthday greetings and more. ReminderPro is guaranteed to ease staff overload, reduce appointment no-shows, boost recall efficiency, eliminate costly mailed reminders and provide patients with an appreciated service.
Prevent appointment no-shows
Missed appointments disrupt schedules and cost thousands of dollars each year. Customers who receive a telephone reminder are far more likely to be on time or notify you to reschedule, allowing you to schedule other customers.
Provide consistent communication
ReminderPro handles routine calls with consistency and diligence. By keeping track of calls that are busy or unanswered, ReminderPro won't forget to try back later. ReminderPro works after hours when more people are home to receive calls. ReminderPro doesn't get distracted by other tasks, so you can rest assured that all your calls are made.
Ease staff overload
Reaching customers during business hours is not an easy task. Calling during the day ties up phone lines and is often interrupted. Messages left for customers at work may get misdirected or forgotten. Sending postcards is expensive and far less effective than phone calls. ReminderPro takes only minutes to activate, wakes up automatically when it's time to call (even on weekends) and tries back until everyone is contacted or the call session is over.
How it works
Record greetings and system prompts in your voice or use our professionally recorded prompts. Tell ReminderPro how and when to make your calls. ReminderPro automatically reads the data from elligence and schedules the appropriate calls.
Detailed reports are available as soon as a calling session is complete. You'll know in advance who confirmed and who could not be reached. You'll also have easy access to voice messages left by patients who may need to reschedule.
ReminderPro uses a standard analog phone line (such as those used by a fax, modem or credit card machine). For low calling volume, use a single phone line. For high calling volume, purchase additional line licenses and install additional phone lines. Each phone line can handle up to 120 calls per hour depending on the phone system and message length.
There are two versions: Select and Enterprise. The Select version is ideal for most average size offices. The Enterprise version is appropriate for practices having multiple sites or heavy call volume.
